arrow_back_ios

Main Menu

See All Acoustic End-of-Line Test Systems See All DAQ and instruments See All Electroacoustics See All Software See All Transducers See All Vibration Testing Equipment See All Academy See All Resource Center See All Applications See All Industries See All Insights See All Services See All Support See All Our Business See All Our History See All Our Sustainability Commitment See All Global Presence
arrow_back_ios

Main Menu

See All Actuators See All Combustion Engines See All Durability See All eDrive See All Transmission & Gearboxes See All Turbo Charger See All DAQ Systems See All High Precision and Calibration Systems See All Industrial electronics See All Power Analyser See All S&V Hand-held devices See All S&V Signal conditioner See All Accessories See All DAQ Software See All Drivers & API See All nCode - Durability and Fatigue Analysis See All ReliaSoft - Reliability Analysis and Management See All Test Data Management See All Utility See All Vibration Control See All Acoustic See All Current / voltage See All Displacement See All Load Cells See All Pressure See All Strain Gauges See All Torque See All Vibration See All LDS Shaker Systems See All Power Amplifiers See All Vibration Controllers See All Accessories for Vibration Testing Equipment See All Training Courses See All Articles See All Whitepapers See All Acoustics See All Asset & Process Monitoring See All Custom Sensors See All Data Acquisition & Analysis See All Durability & Fatigue See All Electric Power Testing See All NVH See All Reliability See All Smart Sensors See All Vibration See All Weighing See All Automotive & Ground Transportation See All Calibration See All Installation, Maintenance & Repair See All Support Brüel & Kjær See All Release Notes See All Compliance See All Our People
arrow_back_ios

Main Menu

See All CANHEAD See All GenHS See All LAN-XI See All MGCplus See All Optical Interrogators See All QuantumX See All SomatXR See All Fusion-LN See All Accessories See All Accessories See All BK Connect / Pulse See All API See All Microphone Sets See All Microphone Cartridges See All Acoustic Calibrators See All Special Microphones See All Microphone Pre-amplifiers See All Sound Sources See All Accessories for acoustic transducers See All Experimental testing See All Transducer Manufacturing (OEM) See All Accessories See All Non-rotating (calibration) See All Rotating See All CCLD (IEPE) accelerometers See All Charge Accelerometers See All Impulse hammers / impedance heads See All Cables See All Accessories See All Electroacoustics See All Noise Source Identification See All Environmental Noise See All Sound Power and Sound Pressure See All Noise Certification See All Industrial Process Control See All Structural Health Monitoring See All Electrical Devices Testing See All Electrical Systems Testing See All Grid Testing See All High-Voltage Testing See All Vibration Testing with Electrodynamic Shakers See All Structural Dynamics See All Machine Analysis and Diagnostics See All Process Weighing See All Calibration Services for Transducers See All Calibration Services for Handheld Instruments See All Calibration Services for Instruments & DAQ See All On-Site Calibration See All Resources See All Software License Management

How to deactivate ReliaSoft desktop before activating another?

 

The following information applies to ReliaSoft-hosted licenses only.

Depending on your license type, there may be a limit to the number of computers and users for which a ReliaSoft desktop application can be activated at the same time with the same license key. Therefore, if you do not plan to continue to use a ReliaSoft application on a particular computer (or for a particular user), it is very important to deactivate it. The license server will prohibit future activations that would exceed the license key's limits. If you do not free up activations that are no longer being used, the license may be unavailable for later activation on other computers and/or for other users.

 

For example, a Named User License permits the user to activate the application on one computer at any given time. If you need to change computers, you must deactivate from the old computer before you will be able to activate on the new one.

 

There are three ways to deactivate ReliaSoft desktop applications:

 

  1. Upon Uninstall: When you uninstall the ReliaSoft desktop application suite (e.g., ReliaSoft 2022, Synthesis 11, etc.), you will be prompted to deactivate all applications for all users on that computer. If you are not able to complete the deactivation at that time (e.g., because you do not have a network connection to the ReliaSoft license server), you will need to contact technical support for assistance.

     

  2. Deactivation Without Uninstall:

    • From within the application you wish to deactivate, choose File > Help and click the License Manager link.

    • Enter your password or click Cancel to proceed without it. (A password is not required for deactivation.)

    • Click the Deactivate button in the center of the License Manager window.

    • You will be prompted to confirm. When you do, the application will immediately close and you will not be able to run it on this computer without activating again.

    • Repeat the process for any other applications that require deactivation.

       

  3. Contact Us: If you were unable to deactivate during the uninstall, or if you did not uninstall and no longer have access to the computer, you will need to contact technical support for assistance.