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About Installation, Maintenance & Repair Services at HBK
 

HBK provides a full range of on-site installation, maintenance and repair services designed to minimize downtime, maximize the life of your equipment, and avoid unplanned repair costs. These include on-site services if it is inconvenient to move your system.

Installation

Installations carried out by our skilled project engineers and/or application specialists ensure your system is working to specifications.

It is also possible to combine the installation with product training to ensure you continue to get the best possible value for your equipment.

Maintenance

We offer a range of service and maintenance plans to choose from, so you can enjoy the peace of mind that comes from knowing your investment will always be operating at optimal capacity.

Most smaller units are sent directly to HBK for maintenance and repair. Larger installations, such as our vibration test systems, will require on-site maintenance.

On-site and lab repairs

All repairs come with our Certificate of Conformance, a service note, and a three-month warranty. We recommend that you have your instrument calibrated when it is repaired to ensure the best possible measurements.

Discontinued products are repaired for at least 5 years from last order date for the product.

Please note, that some products such as accelerometers and microphones are not repairable. In such cases, it is possible to purchase replacement products at discounted prices.

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