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Extend Equipment Life with Expert Care

HBK offers complete service solutions for vibration test systems, including annual on site maintenance, retrofitting, and free health checks. Our service agreements maximise productivity, improve test quality, and extend equipment life. With genuine replacement parts, factory trained technicians, and worldwide calibration labs, we ensure reliable performance, reduced costs, and decades of dependable operation.

Preventive Maintenance

Our vibration test systems will require on-site maintenance. We offer a range of maintenance plans to choose from, so you can enjoy the peace of mind that comes from knowing your investment will always be operating at optimal capacity.

Our services are designed to minimize downtime, maximize the life of your equipment, and avoid unplanned repair costs.

Retrofitting

Over the years, we have sold many shaker systems around the world. Some of these shakers have been in operation for 25+ years. Like with all machines, they sometimes need to be upgraded to keep them going. To keep the systems alive, we may upgrade the amplifier or use new power modules to avoid obsolescene and improve performance. 

Free System Health Check

To extend the life of your shaker, take advantage of our Free System Health Check*

Our expert technicians will provide detailed feedback on how to bring an old shaker back to life, or to maintain or improve performance.

*Only available in the following countries: Austria, Brazil, Canada, China, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Poland, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, UK and USA. Qualifying customers must not have been active with HBK for 5 years or longer.

Service Agreement and Maintenance-Plan Advantages

 

  • Maximize your productivity by detecting issues before they become larger problems. In other words, this is the best way to avoid unplanned downtime
  • Improve test quality by keeping your test system well-maintained. This ensures consistency and quality for all your tests, data, and results
  • Increase the lifetime of your vibration test system, extend the intervals between servicing, and improve the return on your investment. A well-maintained, professionally operated vibration test system can provide decades of reliable operation
  • Manage operational costs by establishing a known annual spend while minimizing the risk of unexpected operational service costs
  • Use genuine replacement parts that are manufactured to precise tolerances and meet the original manufacturer and material specifications. Replacement with non-original parts can have a negative effect on system performance, can lead to the breakdown of more complex and costly components, and may invalidate your warranty
  • Draw on factory-trained service personnel to provide the highest level of competence in the industry thanks to extensive training and many years of hands-on experience with HBK equipment
  • Access to additional operator training to keep your staff updated and ensure your equipment is used properly and safely.

 

Naturally, maintenance and servicing for your systems can also be purchased on an “as needed” basis. Please contact your local HBK representative for details.

HBK Assured Service Contracts

With multi-year calibration contracts, HBK even extends the warranty of products outside the standard warranty of 2 years.

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