Capstone Turbine (Energy)
Using ReliaSoft XFRACAS to improve customer satisfaction in the power generator business
Introduction: Evan Franke is the Director of Lifecycle Analysis at Capstone Turbine, based in Van Nuys, California.
Company: “Capstone Turbine manufactures power generators. [ReliaSoft software is] a highly reliable product, and that’s why we have done a lot of business with [HBM Prenscia] in the past. The power generators range in size from 30 kilowatts to 200 kilowatts."
Role: “My department mostly goes into looking into reliability data, field data and engineering data. We seek to understand that, and quantify cost of ownership, reliability uptime, availability and the key metrics are important to our customers."