Acoustic and vibration testing relies on stable, validated software environments. However, as corporate IT policies tighten and Windows® operating systems continue to evolve, running legacy software versions may introduce compatibility issues.
Operating unsupported measurement software can increase the risk of compatibilityissuesand unexpected downtime. The M1 Software Support Contract bridges this gap. By reactivating your maintenance agreement, you ensure your existing BK Connect® and PULSE™ software remains secure, compliant, and fully supported. This helps protect established workflows, reduce avoidable disruption, and keep measurement systems on a supported path.
Learn how to restore your software benefits and protect your measurement environment. This reactivation initiative gives eligible customers the opportunity to restore their maintenance benefits proactively, avoiding the hidden costs of delayed testing schedules.
BK Connect is our general‐purpose sound and vibration engineering software. Each software application can be licensed individually, providing you with a comprehensive and very flexible toolbox for single-click recording, data management, and effortless sharing and reporting of your measurements and analysis.
If your corporate IT environment is being updated, for example through a new Windows® OS deployment, or if you are planning critical testing phases where downtime needs to be minimised, active maintenance can help reduce the risk of software compatibility issues.
Reactivating M1 may allow you to continue using familiar measurement workflows, existing configurations, and established data processes while restoring access to applicable updates and support. The best option depends on your current installation, technical requirements, and long-term platform strategy.
Migrating to a new software platform often requires replacing existing hardware investments, retraining engineering teams, and re-validating established testing workflows. Reactivating your maintenance agreement can be a cost-effective way to maintain a supported software environment while protecting historical data correlation without the operational risks associated with a major transition.
Operators gain direct, structured access to HBK's application specialists. Instead of relying solely on general IT support, your team receives guidance from experts familiar with complex acoustic and vibration measurement applications.
Active maintenance provides a supported framework. While cybersecurity regulations continue to evolve, an M1 helps keep you on a supported path, with access to applicable security patches and compatible HBK solutions as they become available.
No. The M1 agreement focuses on software maintenance and support. However, ISO-accredited calibration services and extended warranties for your hardware can be incorporated into a more comprehensive coverage plan during your account review.
This will bring together HBM, Brüel & Kjær, nCode, ReliaSoft, MicroStrain and Discom brands, helping you innovate faster for a cleaner, healthier, and more productive world.
