Hardware maintenance and repair

Our services are designed to minimize downtime, maximize the life of your equipment, and avoid unplanned repair costs.

Brüel & Kjær provides a full range of maintenance and repair services designed to minimize downtime, maximize the life of your equipment, and avoid unplanned repair costs. These include on-site services if it is inconvenient to move your system.

Smaller instruments

Most smaller units are sent directly to Brüel & Kjær for maintenance and repair. All repairs come with our Certificate of Conformance, a service note, and a three-month warranty. We recommend that you have your instrument calibrated when it is repaired to ensure the best possible measurements.

Discontinued products are repaired for at least 5 years from last order date for the product.

Please note, that some products such as accelerometers and microphones are not repairable. In such cases, it is possible to purchase replacement products at discounted prices.

> Request calibration or repair

Vibration test systems

Larger installations, such as our vibration test systems, will require on-site maintenance. We offer a range of service and maintenance plans to choose from, so you can enjoy the peace of mind that comes from knowing your investment will always be operating at optimal capacity.

Our services are designed to minimize downtime, maximize the life of your equipment, and avoid unplanned repair costs.

Service-agreement and maintenance-plan advantages

• Maximize your productivity by detecting issues before they become larger problems. In other words, this is the best way to avoid unplanned downtime
• Improve test quality by keeping your test system well maintained. This ensures consistency and quality for all your tests, data, and results
• Increase lifetime of your vibration test system, extend the intervals between servicing, and improve the return on your investment. A well-maintained, professionally operated vibration test system can provide decades of reliable operation
• Manage operational costs by establishing a known annual spend while minimizing the risk of unexpected operational service costs
• Use genuine replacement parts that are manufactured to precise tolerances and meet the original manufacturer and material specifications. Replacement with non-original parts can have a negative effect on system performance, can lead to the breakdown of more complex and costly components, and may invalidate your warranty
• Draw on factory-trained service personnel to provide the highest level of competence in the industry thanks to extensive training and many years of hands-on experience with Brüel & Kjær equipment
• Access additional operator training to keep your staff updated and ensure your equipment is used properly and safely

Naturally, maintenance and servicing for your systems can also be purchased on an “as needed” basis. Please contact your local HBK representative for details.